OPERATING MODEL STUDIO

Start small, go as far as is useful

Everything starts from the same question: who decides what in your digital function, and is it working?

Three steps, each one optional

Most clients begin with the first or the second.

  1. One week

    Digital health check

    Four or five interviews, a score for each of the six areas, and the five findings that matter most, presented in one session. For a fixed fee.

    When you want a first independent view before committing to more.

  2. Three weeks

    Digital Function Review

    The full review: six areas, four documents and a leadership session. For a fixed fee. See how it works.

    When you need a clear picture and a plan before committing budget or people.

  3. Monthly

    Advisory retainer

    A senior digital adviser for a few days each month, usually after the review.

    When the plan is agreed and you want senior help to keep it on track.

Are you a consultancy?

A separate offer, for consulting firms and not for their clients.

Add a senior digital lead to your own team

When one of your bids or projects needs someone who has run digital for a destination, an attraction or a tourism body, we join your team for that work.

  • We work under your brand. Your client deals with you.
  • For a bid, a workstream or a whole project.
  • Charged to you by the day.
Talk about a project

Start with a short conversation

Tell us about your digital function and what is not working. The first conversation costs nothing.

Ask about a review